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📚 Platform Use

📚 Platform Use

Your CareerSafi Dashboard is your personal workspace — where everything important is organized in one place. Whether you’re a Job Seeker, Freelancer, or Employer, your dashboard helps you manage your account, track activity, and take action with just a few clicks.

Here’s a simple walkthrough to help you make the most of it:

Looking to hire? Whether you’re a company, recruiter, or individual client — posting a job on CareerSafi is quick, free, and designed to connect you with qualified talent fast.

Follow these steps to publish your job listing:

🚀 Step-by-Step: Posting a Job for Free

1. Visit www.careersafi.com

  • Open your browser and go to the official CareerSafi homepage.

2. Log In to Your Employer Account

  • Click “Login” at the top-right corner
  • Enter your employer email and password
  • If you don’t have an account yet, click “Sign Up” and select “I’m an Employer”

✅ Make sure you’re signed in as an employer — job posting is only available to verified employer accounts.

3. Go to Your Employer Dashboard

  • Once logged in, click on your profile icon or name at the top right
  • Select “Dashboard” from the dropdown

4. Click on “Post a Job”

  • In the dashboard menu (usually on the left or top), click “Post a Job”
  • You’ll be redirected to the job posting form

5. Fill Out the Job Details

Provide clear, concise, and accurate job information:

  • Job Title – Be specific (e.g., “Remote Graphic Designer”, “Full-Time Sales Associate”)
  • Job Category – Choose the most relevant field (IT, Marketing, Writing, etc.)
  • Employment Type – Full-Time, Part-Time, Freelance, Internship
  • Location – Specify city or select “Remote” if applicable
  • Budget/Salary – Add expected compensation or mark as negotiable
  • Job Description – Include responsibilities, requirements, company info, and application instructions

💬 The more detail you provide, the better your chances of attracting qualified applicants.

6. Set Application Preferences

  • Choose how applicants will apply:
    • Directly via CareerSafi (recommended)
    • External link or email (if preferred)
  • Set a deadline if the job has a closing date

7. Preview and Publish

  • Click “Preview Job” to review how it will appear to candidates
  • If everything looks good, click “Post Job” or “Publish for Free”

🟢 Your job will now be live and visible to job seekers on the platform.

🧠 Tips for Better Results

  • Use a clear job title and avoid buzzwords
  • Add keywords in the description to help search visibility
  • Check your Dashboard > My Jobs to manage, edit, or close your listings anytime
  • Respond to applicants quickly to keep them engaged

🆘 Need Help?

If your job isn’t appearing or you can’t access the posting form:

  • Refresh the page or try again using a different browser
  • Contact support via the Contact Page
  • Or email support@careersafi.com for direct assistance

CareerSafi is built to serve three main types of users — each with different tools, dashboards, and workflows. Whether you’re hiring, job hunting, or offering freelance services, it’s important to understand which role suits your goals.

Here’s a breakdown of the roles available and what each one can do:

🧑‍💼 1. Employers / Clients

Who it’s for:
Businesses, recruiters, and individuals looking to hire full-time employees, freelancers, or temporary staff.

Key Features:

  • Post jobs or project listings (free)
  • Review applications and freelancer proposals
  • Manage offers, interviews, and hires from your dashboard
  • Fund projects through CareerSafi’s secure escrow system
  • Message candidates and freelancers directly
  • Track contracts, milestones, and payment releases

💡 Ideal if you’re building a team, outsourcing tasks, or managing ongoing project work.

👨‍💻 2. Freelancers

Who it’s for:
Independent professionals offering services — from writing, design, and marketing to programming and data analysis.

Key Features:

  • Browse and apply for freelance or contract jobs
  • Set up a profile with skills, hourly rate, and portfolio
  • Get hired for fixed-price or hourly projects
  • Secure payments through the platform (escrow protected)
  • Chat with clients directly from your dashboard
  • Track ongoing work and project milestones

💡 Perfect for part-time professionals, side hustlers, or full-time freelancers.

🎯 3. Job Seekers (Full-time or Part-time)

Who it’s for:
Individuals actively looking for traditional employment — full-time, part-time, or internship positions.

Key Features:

  • Browse and filter job listings based on role, location, or industry
  • Apply directly from your dashboard with one click
  • Upload a professional CV and keep your profile updated
  • Receive interview invites and direct messages from employers
  • Track application statuses (Submitted, Shortlisted, Hired, etc.)

💡 Best for professionals seeking career opportunities with local or remote employers.

🔄 Switching Roles

Currently, accounts are created with one primary role. If you need to change your role (e.g., from freelancer to employer), please:

  • Contact support via the Contact Page
  • Or email support@careersafi.com with your request

🧠 Not Sure Which One to Choose?

Ask yourself:

  • Hiring someone? → Choose Employer
  • Looking for work or gigs? → Choose Job Seeker or Freelancer
  • Want both? → You may need two separate accounts or request a role adjustment through support

Individual Client on CareerSafi

Need a freelancer to help with a task or short-term project? On CareerSafi, you don’t need a company or agency to hire — individual clients can post freelance jobs, fund them securely, and hire top talent with ease.

Here’s how to post and pay for a freelance job as an individual client:

🛠 Step-by-Step Guide

1. Create an Employer Account

  • Go to www.careersafi.com
  • Click “Sign Up” in the top-right corner
  • Select “I’m an Employer”
  • Fill in your full name, email, and create a secure password
  • Complete registration and verify your email if prompted

✅ You do not need a registered business to post a job. Just sign up as an individual.

2. Log In and Access Your Dashboard

  • Click “Login” and enter your employer credentials
  • Once logged in, click your profile icon → then select “Dashboard”

3. Click “Post a Job”

  • Inside your employer dashboard, find and click the “Post a Job” button
  • This opens the freelance job posting form

4. Fill in the Job Details

Here’s what to include for a successful freelance posting:

  • Job Title – Keep it short and clear (e.g., “Logo Design for Clothing Brand”)
  • Category – Choose the relevant service area (e.g., Design, Writing, Tech)
  • Type of Job – Select Freelance / Project-based
  • Budget – Enter your total budget for the task or choose “Negotiable”
  • Job Description – Clearly explain what you need, deliverables, timelines, and any special instructions

🧠 Be as specific as possible — it helps attract the right freelancers faster.

5. Set How You Want to Receive Applications

  • Choose whether applicants will apply directly via CareerSafi
  • You can also set any screening questions to filter out unqualified submissions

6. Submit Your Job Post

  • Review all entered details
  • Click “Publish” or “Post Job” to go live

Your job post is now visible to freelancers on the platform.

💳 How to Fund the Freelance Project

To ensure trust and secure payment, you’ll be asked to fund the project once you’ve chosen a freelancer:

1. Hire a Freelancer

  • Review proposals and select the best candidate
  • Click “Hire Now” or “Send Offer” from their profile or your inbox

2. Fund Escrow

  • Enter the agreed project amount
  • Choose your payment method (e.g., card, mobile money, etc.)
  • Complete payment — CareerSafi holds the funds safely in escrow

🔐 Funds are only released when you approve the freelancer’s work.

✅ After Payment and Hiring

  • The freelancer is notified to begin work
  • You can chat and exchange files securely through your CareerSafi inbox
  • Once the job is done and approved, click “Release Payment”

🧠 Tips for Individual Clients

  • Be responsive in chat — freelancers appreciate fast communication
  • Use clear project milestones if the task is complex
  • Keep all communication and payment within CareerSafi for full protection

🆘 Need Help?

If you run into issues while posting or funding:

  • Visit the Contact Page
  • Or email support@careersafi.com and include your job title and any error messages

If you’re a company looking to outsource a project or bring in a freelancer for a short-term task, CareerSafi makes it easy to post jobs, manage proposals, and handle payments securely — all in one platform.

Here’s how to post and pay for a freelance job as a registered company:

🛠 Step-by-Step Instructions

1. Create a Company Employer Account

  • Go to www.careersafi.com
  • Click “Sign Up” at the top right
  • Choose “I’m an Employer”
  • Fill in your company’s name, business email, and contact details
  • Set your password and complete registration

📧 Make sure you use your official company email. This helps with trust and verification.

2. Log In and Access the Employer Dashboard

  • Click “Login” and enter your credentials
  • Once logged in, click on your profile icon in the top right corner
  • Select “Dashboard” from the dropdown menu

3. Click “Post a Job”

  • On your dashboard, click the “Post a Job” button
  • You’ll be directed to the job posting form

4. Fill in the Job Posting Form

Enter accurate and professional job details to attract qualified freelancers:

  • Job Title – Be specific (e.g., “Web Developer for Landing Page”)
  • Category – Select the relevant industry or skill area
  • Job Type – Choose Freelance / Contract
  • Location – Indicate if it’s remote, hybrid, or onsite
  • Budget – Set a fixed price or mark as negotiable
  • Description – Clearly outline:
    • Project goals
    • Deliverables
    • Timeline
    • Tools or experience required

5. Set Application Preferences

Choose how you want to receive applications:

  • Via CareerSafi Dashboard (recommended)
  • Or an external application link

You may also add custom questions to screen candidates.

6. Preview and Publish

  • Click “Preview Job” to double-check your listing
  • Once satisfied, click “Post Job” to go live

Your freelance job will now be visible to thousands of freelancers on CareerSafi.

💳 How to Pay for the Freelance Project

Once you’ve selected the right freelancer, you’ll need to fund the project to start work.

1. Hire a Freelancer

  • Open proposals via your “My Jobs” dashboard
  • Click “Hire Now” on the selected freelancer’s profile
  • Confirm the project scope and payment amount

2. Fund the Escrow

  • Enter the agreed amount for the project or milestone
  • Proceed to secure checkout and pay using:
    • Credit/debit card
    • Mobile money (if supported)
    • Other available methods

💡 Your payment is held securely in escrow until the freelancer completes the work to your satisfaction.

✅ After Hiring and Payment

  • The freelancer begins the project
  • Communicate and exchange files via CareerSafi’s secure messaging system
  • Once the task is complete, click “Release Payment” to finalize

🧠 Company Hiring Tips

  • Add your company logo and description for credibility
  • Be responsive to proposals — top freelancers move fast
  • Break large projects into smaller, fundable milestones

🆘 Need Help?

If you face issues during posting, payment, or hiring:

  • Visit the Contact Page
  • Or email support@careersafi.com with your account details and job title

Hiring for a longer-term position like full-time employment, part-time work, contract roles, or internships? CareerSafi makes it simple to post a job, reach qualified candidates, and handle payment if required — all from one dashboard.

Here’s how to do it:

🛠 Step-by-Step Guide

1. Create an Employer Account

  • Visit www.careersafi.com
  • Click “Sign Up” at the top-right corner
  • Select “I’m an Employer”
  • Enter your name or company name, email, and password
  • Complete registration and verify your email address

💼 Whether you’re an individual or hiring on behalf of a company, this is your starting point.

2. Log In to Your Employer Dashboard

  • Click “Login” and enter your registered credentials
  • Once logged in, click your profile icon → select “Dashboard”

3. Click on “Post a Job”

  • Inside your dashboard, click the “Post a Job” button
  • This opens the job posting form where you’ll enter the details of the position

4. Fill In the Job Details

You’ll need to provide:

  • Job Title – e.g., “Junior Accountant (Intern)” or “Full-Time Sales Representative”
  • Job Category – Select the most relevant category
  • Employment Type – Choose one of the following:
    • Full-Time
    • Part-Time
    • Temporary
    • Internship
  • Work Location – Indicate the city or select “Remote” if applicable
  • Job Description – Add a clear overview of the role, responsibilities, qualifications, and benefits
  • Salary/Budget – Enter an amount or range (optional but recommended)

5. Set the Application Preferences

  • Choose how applicants should apply:
    • Directly through CareerSafi
    • Or provide an external application link (if using your company’s ATS or email)

You can also:

  • Set a closing date for the job
  • Add screening questions to help filter applicants

6. Proceed to Payment (If Applicable)

Depending on the platform’s settings, some job types may require a small fee for premium visibility or promotion.

  • If prompted, proceed to checkout
  • Select a payment method (card, mobile money, etc.)
  • Complete the transaction securely

🔐 All payments are processed through a secure gateway. You’ll receive a receipt via email.

7. Preview and Publish the Job

  • Click “Preview” to review how your post will appear to candidates
  • If everything looks correct, click “Publish Job”
  • Your listing will now be live on CareerSafi and visible to all relevant job seekers

✅ After Posting

  • Go to your “My Jobs” section to:
    • Track applicant activity
    • Shortlist, message, or interview candidates
    • Edit or close the listing when the role is filled

🧠 Tips for Better Results

  • Use a clear job title that reflects the actual position
  • Add keywords and role-specific skills in your description
  • Respond quickly to applicants to maintain engagement
  • Highlight your company culture or internship learning outcomes

🆘 Need Help?

If you run into issues during posting or payment:

  • Contact our support team via the Contact Page
  • Or email support@careersafi.com with your job title and issue details

Once you’ve posted a job on CareerSafi, it’s important to confirm it went live, looks correct, and is visible to potential candidates. Whether you’re hiring for a full-time role, internship, or freelance gig — here’s how to quickly find and review your posted job.

✅ Step-by-Step Guide

1. Log In to Your Employer Account

  • Visit www.careersafi.com
  • Click “Login” in the top-right corner
  • Enter your employer email and password

2. Go to Your Dashboard

  • After logging in, click your profile icon at the top-right
  • Select “Dashboard” from the dropdown menu

3. Click on “My Jobs”

  • In your employer dashboard, locate and click the “My Jobs” tab (usually found in the sidebar or main menu)
  • This section shows all your job posts, including:
    • Active Jobs (live and visible to job seekers)
    • Pending/Under Review (if applicable)
    • Closed Jobs (manually closed or expired)

4. Review Your Live Job Post

  • Click the title of the job you want to review
  • This opens the full public listing — exactly as job seekers will see it

Here you can double-check:

  • Job title and category
  • Job type (Full-time, Freelance, etc.)
  • Description and requirements
  • Salary, if added
  • Application method and deadline

5. Edit or Update the Post (If Needed)

  • If you spot anything that needs correction, click the “Edit” or “Manage” button next to the job listing inside “My Jobs”
  • Make the changes and click “Save” or “Update Post” to republish

🧠 You can edit job listings even after they go live — but try to avoid major changes that confuse applicants.

6. Track Applications

  • Still inside “My Jobs”, click “View Applicants” for each job to:
    • See who has applied
    • Read CVs and cover letters
    • Shortlist, message, or schedule interviews

🧠 Quick Tips

  • Bookmark your public job post URL if you want to share it on social media or email
  • Use filters in “My Jobs” to quickly find open vs. closed positions
  • If your post isn’t showing, double-check that it was successfully submitted and not saved as a draft

🆘 Having Trouble?

If your job post isn’t appearing or seems incomplete:

  • Try refreshing the page or logging out and back in
  • Contact the CareerSafi support team via the Contact Page
  • Or email support@careersafi.com with your job title and issue details

CareerSafi offers flexible packages to fit your hiring or freelancing needs — whether you’re a company posting multiple roles, an individual hiring for a single task, or someone looking to boost visibility for a job post.

Here’s a breakdown of the packages available and how to choose the one that fits you best:

🎯 1. Free Job Posting (Basic Plan)

Who it’s for:

  • Individuals or small businesses with occasional hiring needs
  • Anyone testing the platform for the first time

What’s included:

  • 1 active job post
  • Visibility in general job listings
  • Access to applicant management tools
  • Secure in-platform messaging
  • Optional freelancer hiring with escrow

✅ Best for short-term tasks, internships, or limited hiring needs.

🚀 2. Standard Package

Who it’s for:

  • Employers hiring multiple roles over time
  • Startups or small teams looking for consistent hiring access

What’s included:

  • 3 to 5 active job posts (depending on plan)
  • Job stays live for up to 30 days
  • Highlighted listing in search results
  • Priority support
  • Full dashboard access for applicant tracking

Ideal for:
Companies managing 2–5 hires across departments or projects.

🌟 3. Premium Package

Who it’s for:

  • Companies, agencies, or high-growth teams with regular hiring needs
  • Clients who want extra visibility and faster results

What’s included:

  • 10+ job posts (or unlimited, depending on plan tier)
  • Premium job placement (top of listings)
  • Featured badge to attract more applicants
  • Instant job approval
  • Dedicated support and hiring assistance
  • Analytics dashboard (views, clicks, applications per post)

💡 Perfect for ongoing recruitment or teams building full departments.

📢 4. Featured Add-ons (Optional Upgrades)

Available with any plan:

  • Featured Job Boost – Promotes your listing to the top of the homepage for 7 days
  • Urgent Badge – Visually highlights the post to catch faster attention
  • Social Sharing – Extend reach across CareerSafi’s social media platforms
  • CV Access – Unlock access to selected CVs in the talent database (available only with Premium)

💳 How to Purchase a Package

  1. Log in to your Employer Account
  2. Go to your Dashboard
  3. Click “Upgrade Plan” or “View Packages”
  4. Select your desired package and click “Buy Now”
  5. Choose your payment method (Card, Mobile Money, etc.)
  6. Complete payment — your features will be unlocked instantly

🧠 Not Sure Which Package to Choose?

Ask yourself:

  • How many roles do I need to fill?
  • Do I want to boost visibility and hire faster?
  • Will I be posting once or hiring regularly?

If you’re still unsure, feel free to reach out to our team for a recommendation.

🆘 Need Help?

For billing, upgrade assistance, or custom enterprise packages:

  • Visit the Contact Page
  • Or email support@careersafi.com

Found the right candidate and ready to move forward with an interview or project discussion? CareerSafi allows you to schedule and manage online meetings directly through the platform — making it easy to connect, clarify, and collaborate.

Here’s how to schedule an online meeting with a candidate step by step:

✅ Step-by-Step Guide

1. Log in to Your Employer Account

  • Go to www.careersafi.com
  • Click “Login” at the top right
  • Enter your employer email and password

2. Access Your Dashboard

  • Click on your profile icon in the top right
  • From the dropdown menu, choose “Dashboard”

3. Go to “My Applications” or “Messages”

  • Navigate to the “My Jobs” or “My Applications” section
  • Click on the job post to view a list of applicants
  • Click “View Profile” or “Message” next to the candidate you’d like to meet

4. Open the Chat with the Candidate

  • Use CareerSafi’s built-in messaging feature to open a conversation
  • In the chat window, discuss and agree on a suitable meeting time

5. Click “Schedule Meeting” (if available)

  • Look for a “Schedule Meeting” or “Arrange Interview” button within the chat or candidate profile
  • If enabled, click it to open the scheduling panel

6. Fill in the Meeting Details

  • Add the following:
    • Meeting Title (e.g., Technical Interview, Intro Chat)
    • Date & Time (ensure you select the correct time zone)
    • Meeting Link – You can:
      • Paste a Zoom/Google Meet/Teams link
      • Or use CareerSafi’s internal video call option (if available)
    • Additional Notes (optional)
  • Click “Send Invite” or “Confirm Schedule”

📩 The candidate will be notified instantly and receive the full meeting details in their inbox.

7. Follow Up if Needed

  • A reminder may be sent automatically by the system closer to the meeting time
  • You can also send a message manually if you need to reschedule or share new details

🧠 Pro Tips

  • Confirm time zones if your candidate is remote
  • Share the agenda or questions ahead of time for better preparation
  • Use a professional background and test your tech before the call

🆘 Can’t Find the Meeting Feature?

If the meeting scheduling tool isn’t visible:

  • Use the Messages section to agree on a time and send a manual link (e.g., Zoom or Google Meet)
  • Or reach out to our support team to check if your account supports integrated meetings

📬 Need Help?

For technical issues or support with scheduling:

  • Use the Contact Page
  • Or email support@careersafi.com

Freelancing on CareerSafi is more than just applying for jobs — it’s about building secure, transparent working relationships backed by contracts. Whether you’re a freelancer or a client, understanding how contracts work on the platform helps protect both parties and sets clear expectations.

Here’s what you need to know about contracting on CareerSafi:

🔐 What Is a Contract on CareerSafi?

A freelance contract on CareerSafi is a formal agreement between a client and a freelancer that outlines:

  • The scope of work
  • Payment terms
  • Timelines or milestones
  • Rights, responsibilities, and delivery expectations

Contracts are created once a client hires a freelancer and may be based on:

  • A fixed-price agreement
  • Hourly work
  • Or milestone-based deliverables

🛠️ How Freelance Contracting Works (Step-by-Step)

1. Apply to Freelance Jobs

  • Go to www.careersafi.com
  • Log in to your Freelancer account
  • Browse available projects under the Freelance or Contract category
  • Click Apply and submit a tailored proposal

2. Get Hired by a Client

  • If the client likes your proposal, they will click “Hire”
  • You’ll receive a notification and see the contract offer in your dashboard

3. Review the Contract Terms

Before accepting:

  • Check the project description, deliverables, deadlines, and payment structure
  • If anything is unclear, use the message box to ask the client before accepting

💡 Never start work until the project is officially contracted and escrow is funded (for fixed-price projects).

4. Accept the Contract

  • Click “Accept Contract” from your dashboard
  • Once accepted, you’re officially engaged and can begin work

5. Work and Deliver

  • Use the message system to stay in touch with your client
  • Submit deliverables through the job thread or upload portal
  • For milestone-based contracts, deliver step-by-step and mark each as complete

6. Get Paid

  • Once the client approves the work, they will release payment from escrow
  • Funds will be available in your wallet or linked payout method

💳 Payments are secure and managed by CareerSafi. You’ll be notified when funds are released.

📌 Types of Freelance Contracts on CareerSafi

Contract TypeDescriptionBest For
Fixed PriceSet amount for a defined task or projectOne-time jobs
HourlyPaid for time trackedOngoing work
Milestone-BasedPaid per delivery stageComplex or multi-phase projects

The CareerSafi Dashboard is your personal control panel — the place where you manage everything related to your account, whether you’re a Job Seeker, Freelancer, or Employer. Each dashboard is tailored to your role, giving you quick access to tools and updates that matter most.

Here’s how to navigate and get the most out of it:

🧑‍💼 For Job Seekers

Once logged in:

🔹 Profile Overview

Shows a summary of your account:

  • Profile completeness
  • Uploaded CV
  • Verification status

✅ Keep your profile updated to increase visibility to employers.

🔹 My Applications

Track every job you’ve applied to:

  • View status updates like Submitted, Viewed, Shortlisted, or Declined
  • Withdraw or edit your application (if allowed)

🔹 Saved Jobs

Jobs you’ve bookmarked for later application.

🔹 Messages

Check messages from employers or recruiters in real time.

🔹 Settings

Update your password, contact details, notification preferences, or privacy settings.

👨‍💻 For Freelancers

When logged in as a freelancer, your dashboard includes:

🔹 Profile & Portfolio

Manage your freelancer profile — add skills, experience, hourly rates, and upload work samples.

🔹 My Projects

Track all your freelance contracts:

  • View current, pending, and completed projects
  • Submit deliverables
  • Mark milestones as complete

🔹 Proposals

See all jobs you’ve applied for, along with their status.

🔹 Earnings

Track funds received, pending payments, and withdrawal options.

🔹 Messages

Communicate with clients and respond to offers.

🏢 For Employers / Clients

If you’re hiring, your dashboard is your recruitment command center:

🔹 Post a Job

Start a new listing — full-time, part-time, freelance, or internship.

🔹 My Jobs

See all active, closed, or draft job posts. From here, you can:

  • View applications
  • Edit job details
  • Close filled roles

🔹 Applicants

Manage incoming applications:

  • View CVs and profiles
  • Shortlist or reject candidates
  • Schedule interviews or send offers

🔹 Messages

Reach out to candidates or freelancers directly.

🔹 Billing / Packages

Review your subscription or purchased job slots and upgrade if needed.

⚙️ Shared Tools (All Users)

  • Notifications
    Stay updated on application status, new messages, interviews, and alerts.
  • Support Access
    Use the dashboard link to contact the CareerSafi support team.

🧠 Quick Tips

  • Visit your dashboard regularly to stay on top of updates
  • Keep your information accurate to avoid missed opportunities
  • Use the filters in each section (e.g., sort applications by date or status)

🆘 Need Help Navigating?

If something’s not loading or you can’t find a section:

  • Refresh your browser or log out and back in
  • Try accessing from another device or browser
  • Contact our team via the Contact Page

🚪 Step 1: Access Your Dashboard

  1. Go to www.careersafi.com
  2. Click “Login” in the top-right corner
  3. Enter your email and password
  4. Once logged in, click your profile icon or name, then select “Dashboard”

🧭 Step 2: Explore Your Dashboard Layout

Your dashboard layout may vary slightly depending on your role. Here’s what you’ll typically see:

🧑‍💼 For Job Seekers

  • Profile Summary
    Quick snapshot of your profile completeness, recent activity, and visibility settings.
  • My Applications
    View jobs you’ve applied for and track statuses like Submitted, Viewed, Shortlisted, or Declined.
  • Saved Jobs
    Jobs you’ve bookmarked for later — perfect for comparing before applying.
  • Messages
    Ongoing chats with employers or recruiters.
  • Resume Upload & Edit Profile
    Update your CV, bio, skills, or personal information anytime.

💼 For Employers

  • Post a Job
    Shortcut to create and publish a new job listing.
  • My Jobs
    List of active, paused, or closed job posts, with application counts.
  • Applicants
    Browse candidates who’ve applied to your listings, with filters for sorting.
  • Messages
    Direct chat with candidates or freelancers.
  • Company Profile Settings
    Update company logo, description, or team contact details.

🛠️ For Freelancers

  • Project Invites
    View current invitations and offers from clients.
  • My Projects
    Monitor active, completed, or pending freelance tasks.
  • Earnings Overview
    Track payments, invoices, and pending balances (if applicable).
  • Profile & Portfolio
    Manage your services, rates, work samples, and availability.

⚙️ Common Tools Found in All Dashboards

  • Settings
    Manage notifications, privacy, password, and verification options.
  • Support or Help Center
    Access helpful articles or reach out to the support team.
  • Logout
    Always found in the top-right menu for safe sign-out.

🧠 Pro Tips

  • Check your dashboard regularly for updates — job responses, messages, or system alerts.
  • Keep your profile and resume up to date — it affects visibility and matching.
  • Use filters inside each section (like “My Applications”) to stay organized.

🆘 Need Assistance?

If your dashboard isn’t loading properly or a section seems to be missing:

  • Refresh the page or log out and back in
  • Try accessing from another browser or device
  • Contact our support team via the Contact Page

To keep both Clients and Freelancers protected, CareerSafi uses an escrow system — a secure way to manage project payments until the work is completed and approved.

If you’re wondering what escrow is, how it works, or why it matters — here’s everything you need to know:

🤝 What Is Escrow?

Escrow is a neutral holding space for funds.

When a client hires a freelancer or candidate for a paid task:

  • The client deposits funds into escrow before the work begins.
  • CareerSafi holds the money securely.
  • Once the freelancer completes the work and the client approves it, the funds are released.

✅ This ensures trust and fairness for both sides.

🛠 Step-by-Step: How Escrow Works

🔹 For Clients

  1. Hire a Freelancer or Candidate
    • Post a job, review applications, and choose your preferred freelancer.
  2. Fund the Project
    • Before work begins, deposit the agreed amount into escrow using your preferred payment method.
  3. Work Begins
    • Once escrow is funded, the freelancer gets a notification and can begin working confidently.
  4. Review Deliverables
    • When the work is submitted, review it carefully.
  5. Release Payment
    • If you’re satisfied, click “Release Funds” from your dashboard.
    • The payment is instantly sent to the freelancer’s account.

💡 If you’re not satisfied, you can request revisions or open a dispute before releasing payment.

🔹 For Freelancers

  1. Apply and Get Hired
    • Submit your proposal. Once hired, wait for the client to fund the project.
  2. Start Work After Escrow Is Funded
    • Don’t begin any work until you see that escrow is fully funded — this protects your time and effort.
  3. Deliver work via the Dashboard
    • Submit your files or deliverables through the project interface.
  4. Wait for Client Approval
    • Once the client approves, they’ll release the payment directly to you.
  5. Receive Funds
    • You’ll be notified when the funds hit your CareerSafi wallet or payout method.

🔒 Why Escrow Matters

  • ✅ No payment surprises — funds are secured upfront
  • ✅ Dispute protection if anything goes wrong
  • ✅ Transparency for both parties — no one is left in the dark

⚠️ Common Questions

Q: What if the client disappears after funding escrow?
A: Funds remain safely in escrow. You can raise a dispute to have CareerSafi mediate.

Q: Can I cancel and get a refund?
A: Yes. If both parties agree, or if there’s no delivery, the client can request a refund.

Q: Are there fees involved?
A: CareerSafi may charge a small processing fee. Check the Terms of Use for details.

🆘 Need Help?

If your escrow status isn’t updating or you’re facing issues:

  • Visit our Contact Page
  • Or email support@careersafi.com for direct assistance

Need answers fast? The CareerSafi Help Center is your go-to space for finding support articles, how-to guides, and solutions to common issues — 24/7. Whether you’re a job seeker, freelancer, or employer, you’ll find step-by-step help here.

🔍 Step-by-Step Guide to Using the Help Center

1. Visit the CareerSafi Help Center

  • Go to www.careersafi.com
  • Scroll to the bottom of any page and click the link labeled “Help Center” or “Support”

📌 This link may also appear under your account menu after login, usually as “Help”, “Support”, or “FAQs”

2. Browse by Category

Once you’re in the Help Center, you’ll see topics grouped into categories such as:

  • Job Seeker Support
  • Employer Tools
  • Freelancer Guidance
  • Payments & Escrow
  • Account & Security
  • Technical Troubleshooting

Click any category to open a list of related help articles.

3. Use the Search Bar

  • At the top of the Help Center page, there’s a search bar
  • Type in a keyword or phrase (e.g., “reset password”, “upload CV”, “fund escrow”)
  • The system will show a list of matching articles based on what you typed

🔎 Use specific keywords to get faster results. For example: “Deactivate account” instead of just “account”

4. Open and Read Help Articles

  • Click on any article to read the full guide
  • Most articles include:
    • Step-by-step instructions
    • Screenshots or visual examples (where applicable)
    • Links to related topics

At the bottom of each article, you may see options like:

  • “Was this helpful?” — You can give feedback
  • “Related Articles” — To dive deeper into similar topics

5. Submit a Request (If Needed)

If you don’t find the help you’re looking for:

  • Look for a button or link that says “Contact Support”, “Submit a Request”, or “Still need help?”
  • Fill in the form with your name, email, and a description of your issue
  • Attach any screenshots if helpful

You’ll receive a confirmation email and follow-up from the support team.

🧠 Tips for Finding Help Faster

  • Be clear and specific in your search terms
  • Check the article date (for relevance) if shown
  • Bookmark helpful guides for future reference

🆘 Still Stuck?

You can always reach out directly via the Contact Page or email support@careersafi.com and a team member will assist you.

📢 Contact & Reporting

Got a question, issue, or feedback? The CareerSafi support team is here to help. Whether you’re stuck on something technical, need help with a job application, or want to report a problem — reaching support is quick and easy.

Here’s how to get in touch:

🛠 Step-by-Step: Contacting CareerSafi Support

1. Visit the CareerSafi Website

2. Scroll to the Bottom of the Page

  • At the very bottom (footer section), look for and click the link labeled “Contact”, “Support”, or “Help”

💡 Alternatively, if you’re already logged in, you may also find a “Help” or “Contact Support” option in your dashboard menu.

3. Fill Out the Contact Form

You’ll be taken to a simple support request form. Fill it out as follows:

  • Full Name – Use the name on your CareerSafi account
  • Email Address – Make sure it’s the same one registered to your account
  • Subject – Give a brief title (e.g., “Unable to Upload Resume” or “Payment Not Showing”)
  • Message – Clearly describe your issue or question. Include:
    • The page or feature you were using
    • Any error messages you saw
    • What steps you’ve already tried
  • Attachment (optional) – Upload a screenshot if it helps explain the issue

4. Submit Your Request

  • Once everything is filled out, click “Send Message” or “Submit”
  • You’ll see a confirmation message, and a copy will be sent to your email

5. Wait for a Response

  • A support team member will typically respond within 24 to 48 hours (business days)
  • Be sure to check your spam or promotions folder if you don’t see a reply

✉️ Need to Reach Us Directly?

You can also email us at support@careersafi.com — include your account details and a clear explanation of the issue.

🧠 Tips for a Faster Response

  • Be as specific as possible in your message
  • Include relevant job IDs or project names if applicable
  • Attach screenshots for clarity
  • Avoid submitting multiple tickets for the same issue

At CareerSafi, we take safety seriously. If you’ve encountered suspicious behavior, abusive messages, or believe someone is violating the platform’s rules, please report it immediately. We have systems in place to investigate and take action.

Here’s exactly how to report abuse or a potential scam:

⚠️ When Should You Report?

You should report a user or interaction if you experience:

  • Requests to pay or work outside CareerSafi
  • Harassment, threats, or offensive messages
  • Offers that sound too good to be true
  • Requests for upfront payment or personal info
  • Fake job posts or spammy messages
  • Any other behavior that violates CareerSafi’s Terms of Use

🛠 Step-by-Step: How to Report a User or Job Post

1. Log in to Your CareerSafi Account

2. Navigate to the Suspicious Profile or Job Post

  • If it’s a user (freelancer or employer):
    • Visit their profile from your messages, job listing, or project history
  • If it’s a job post:
    • Go to the job page that seems suspicious

3. Click the ‘Report’ Button

  • On a profile: You’ll usually find a “Report User” or “Flag Profile” button near the top or side of their profile page
  • On a job listing: Look for a “Report Job” or “Flag This Listing” button

4. Choose the Reason for Reporting

When prompted:

  • Select the reason from the list (e.g., Scam, Harassment, Fake Job, Payment Outside Platform)
  • Add a short comment explaining what happened (be factual and specific)

📝 You can also include screenshots or links if needed

5. Submit the Report

  • Click “Submit” or “Send Report”
  • You’ll receive a confirmation message that your report has been logged

✉️ Prefer to Report Privately?

If you’d rather not use the in-platform button, you can report abuse directly via email:

  • 📬 support@careersafi.com
    Include:
    • The username or job title
    • A brief description of what happened
    • Any screenshots if available

🔐 What Happens After You Report?

  • The CareerSafi Trust & Safety team will review the report
  • We may reach out to ask for more details
  • If a violation is confirmed, action may include warnings, suspension, or permanent removal of the user/job

All reports are handled confidentially — your identity will not be revealed to the reported party.

🚫 Stay Safe: Quick Reminders

  • Never agree to work or get paid outside CareerSafi
  • Don’t share your password, bank PIN, or private documents
  • Report anything that doesn’t feel right — trust your instincts

Need more help? Contact us anytime via the Contact Page or at support@careersafi.com